AI AUTOMATION • EX-OPENAI ENGINEERS
Most companies pay for AI tools they never use. We build custom AI automation that integrates with your workflows — reducing costs 68%, boosting productivity 4.2x, running 24/7.
↑ Live deployment of a customer support AI agent — from zero to production in under 8 weeks
Forget the hype. Here's where AI automation drives real ROI — not theoretical gains.
AI agents that handle tier 1–2 support tickets 24/7. Only escalate complex cases to humans. 90%+ resolution rate.
Automate data entry, report generation, forecasting, anomaly detection. Turn days of manual work into minutes.
AI that drafts emails, schedules meetings, follows up on leads, qualifies prospects. Sales teams focus on closing, not admin.
AI-powered content creation, optimisation, and distribution. Blog posts, product descriptions, meta tags — all automated.
AI agents that find prospects, enrich contact data, research companies, identify buying signals. Fill your pipeline automatically.
Connect your tools (CRM, email, Slack, Notion) with intelligent automation. No-code + AI = powerful workflows.
From LLMs to automation platforms — we use the best AI tools for each specific use case.
Most AI projects fail because they're solutions looking for problems. We start with your workflows.
Before touching any AI, we audit your workflows. Where are the bottlenecks? What's manual? What's repetitive? We find the 20% that drives 80% of costs, then automate that ruthlessly.
No generic chatbots. We build AI agents trained on YOUR data, integrated with YOUR tools, solving YOUR specific problems. Every agent is custom-coded and fine-tuned for accuracy.
Pure automation fails. We design systems where AI handles 90%, humans handle the nuanced 10%. Escalation protocols, quality checks, and continuous improvement loops built in.
We monitor performance, retrain models, refine prompts, add new capabilities. Your AI agents improve monthly. Most agencies build once and ghost — we optimise continuously.
Real companies. Real cost savings. Real productivity gains from custom AI agents.
Built AI agent that handles order tracking, returns, sizing questions. Integrated with Shopify + Gorgias. Team went from 8 → 2 support reps while handling 3× the volume.
AI agent that researches prospects, enriches data, scores leads, drafts personalized outreach. Sales team focuses only on qualified, ready-to-buy leads.
From audit to deployment — our proven 5-phase process for successful AI projects.
Analyze your processes, identify automation opportunities, calculate potential ROI. We find the highest-impact use cases first.
Design the AI workflow, select models (GPT-4, Claude, custom), plan integrations, define success metrics and escalation protocols.
Build custom AI agents, train on your data, integrate with your tools (CRM, email, Slack, etc), implement security and compliance.
Test with real data, validate accuracy, run parallel with existing process, train your team, then go live with monitoring.
Track performance, retrain models, refine prompts, add capabilities. Your AI gets smarter every month with continuous learning.
We're selective. Here's what disqualifies you — and why it protects both of us.
Vague AI initiatives fail. If you can't articulate a specific workflow to automate with measurable ROI, we're not the right fit. Start narrow, expand later.
Generic chatbots are commodities. If you just want a Q&A bot anyone can build with OpenAI's API, hire a freelancer for $5K. We build custom intelligence.
AI needs data to learn. If you don't have process documentation, historical data, or clear workflows — fix that first, then come back.
AI augments humans, doesn't replace teams. If your goal is 100% automation with zero human oversight — you'll fail and we won't help you.
Everything you need to know before starting an AI automation project.
Simple agents (email automation, data entry): 3–6 weeks. Complex agents (customer support, sales automation): 8–12 weeks. Enterprise workflows with multiple integrations: 12–16 weeks. Timeline depends on complexity and data availability.
Our average client sees 68% cost reduction and 4.2× productivity gains within 6 months. ROI typically pays back initial investment in 3–9 months. Customer support automation usually has the fastest ROI (3–4 months).
No. We build, deploy, and maintain everything. You just need someone to provide business context and validate outputs. We handle all technical implementation, model training, and ongoing optimisation.
We build human-in-the-loop systems with quality checks and escalation protocols. AI handles 90% of cases autonomously, escalates edge cases to humans. We monitor accuracy continuously and retrain models monthly.
Yes. We can deploy on-premise or use private cloud instances. Data never leaves your infrastructure without permission. We comply with SOC 2, GDPR, HIPAA requirements. Enterprise clients get dedicated instances.
Both. For most use cases, GPT-4 or Claude with custom prompts and fine-tuning works perfectly. For specialised domains (legal, medical, financial), we train custom models. We're model-agnostic — we use whatever works best.
Simple agents: $1K–$2K/month (monitoring, retraining, minor updates). Complex systems: $3K–$8K/month (ongoing optimisation, capability expansion, support). We provide transparent pricing after scoping.
Yes. We integrate with 100+ platforms: Salesforce, HubSpot, Shopify, Slack, Gmail, Notion, Airtable, custom APIs, legacy systems. If it has an API or webhook, we can connect it.
"Get a free AI automation audit. We'll analyse your workflows, identify automation opportunities, estimate ROI, and show you exactly what's possible."
